I’m stuck in processing limbo with IngramSpark in regards to my eBook. I ordered a print version so I can look it over and make sure all is well in a physical copy, but I swore the eBook would take less time.
Mama always taught me not to swear…
I’m finding IngramSpark’s support team a hit or a miss. I’m not sure where they’re based out of, but first, they locked me out of my original account, I made a new one – asked to have my password reset for the original account… and they reset it for my recovery account instead. Fine, ok moved forward. I upload my book and, after about a week or so, I’m still seeing this:
I reached out to the support team after looking through the FAQs to find out what this might mean and got this answer:
When I asked what she meant by “print” in regards to an eBook I did not receive a reply. And I still haven’t received an email detailing what issues they’re having with the files… that I uploaded on January 9th…
Guess I jumped the gun on thinking this would be happening soon! Anyone else ever used this platform to self-publish??